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Testimonial Letters

The Settlement House Shops
Beautiful Home Furnishings and Accents Since 1978
(Canada's 2002 Retailer of the Year)
Port Perry, Ontario

March 31, 2007

Mr. Chris Lynch
Daniel Lynch Sales Company
Waters Building, Suite 300-F
161 Ottawa Avenue NW
Grand Rapids, MI 49503

Dear Mr. Lynch:

Through the Daniel Lynch Company, Gordon Zuliani worked with us for eight weeks to help us retire from our thirty-year old store. Gord worked with the media to help achieve extremely positive editorials when we announced the closing of our high profile main street anchor store.

We benefited from Gord’s professionalism and tact in working with our long term staff. We achieved better than forecast sales while remaining under budget in advertising costs and on plan to protect our profit margins. He also worked beyond the letter of our contract by helping us plan shipping and fulfillment to deal with the unexpected volume.

The combination of the Lynch Company formula and Gord’s energy and respect for us and our business made our exit from business a positive and rewarding experience.

Daphne Mitchell
The Settlement House Shops

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